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Timed-Entry: Customize how ticket types apply to your schedule

Shane
  • Updated

Note: The features mentioned in this article are only available on Timed-Entry events . Features mentioned below are not available on Regular events.
Unsure of the difference? Please see here: Regular events vs. Timed-entry events

Ticket types on timed-entry events can be applied to all timeslots or a selection of timeslots by using application rules. These rules are repetitive, based on the time of day, the day of the week, or some combination of the two.
For example, you can use these rules to specify a ticket type to be available only on afternoons, only on Tuesdays, or only on Tuesday afternoons.

This article includes:

- How to Edit Your Application Rules

- Types of Application Rules

Edit Your Application Rules

  1. Open the Event Manager of your timed-entry event and go to the Tickets tab, under the 'Event Information' menu. The Tickets tab will display a list with all of your ticket types.

  2. Find the ticket type that you would like to edit, and select the dropdown field beside the “This ticket is for” text.


  3. From the dropdown menu, select one of the application rules. If required, follow the prompts to configure your settings further, and then save. To learn more about the various application rules, read the ‘types of application rules’ section below.

  4. Repeat steps 2-3 to customize additional ticket types as desired. 

Note: By default the price and quantity setting for a ticket will be consistent across all timeslots that the ticket is applied to. You can customize these fields on a particular timeslot from the Timeslots tab in the Event Manager and/or toggle off ticket types from showing on timeslots of your choosing Learn more.

 

Types of Application Rules

Basic rules:  

  • all timeslots: This is the default setting on all new ticket types. Use this rule if you want the ticket type available on all timeslots
  • weekday timeslots only: Use this rule if you want the ticket type available across all Monday-Friday timeslots.
  • weekend timeslots only: Use this rule if you want the ticket type available across all Saturday-Sunday timeslots.

Advanced rules:

There are two advanced application rules which allow for more granular customization. If you choose one of these options, a window will open to capture your rules. 

Exception rules (i.e. ‘all time slots except’): 

  • On select day(s) of the week: Use this rule if you want, for example, the ticket type to be available on all timeslots every day except Tuesdays and Thursdays.
  • During a time range per day:  Use this rule if you want, for example, a ticket type available on all timeslots except those that begin between 11:00 AM - 2:00 PM.
  • During a time range on select days of the week: Use this rule if you want, for example, a ticket type available on all timeslots except those that begin between 11:00 AM - 2:00 PM on Tuesdays and Thursdays.


Inclusion rules (i.e. ‘only select time slots’):

  • On select day(s) of the week: Use this rule if you want, for example, the ticket type to be available on all timeslots on Tuesdays and Thursdays only.
  • During a time range per day: Use this rule if you want, for example, the ticket type to only be available on timeslots that begin between 11:00 AM - 2:00 PM any day. 
  • During a time range on select days of the week: Use this rule if you want, for example, the ticket type to be available only on timeslots that begin between 11:00 AM - 2:00 PM on Tuesdays and Thursdays

 

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