Create your event page
- Create a Timed-Entry Event
- Create a Regular Event
- Regular events vs. Timed-entry events
- Registering as a Business Seller for UK & EU Hosts
- Create a virtual event
- Schedule your event publish date
- Countries where you can host a Universe event
Manage your event
- Universe Event Manager UI Update
- Event Manager Features
- Resend tickets to your buyers
- Edit order information for your buyers and attendees
- Move customer orders between dates
- Cancel an order and issue a refund for your event
Managing Timed Entry Events
- Create a Timed-Entry Event
- Customizing Tickets Per-Timeslot on a Timed-Entry Event
- Manage schedules on a timed-entry event
- Timed-Entry: Customize how ticket types apply to your schedule
- Reschedule a timeslot on a timed-entry event
- Timed-Entry: Allow buyers to filter by group size, time of day and ticket type at checkout
Customize ticket types
- Setting up Multi-Scan Tickets for your event
- What do your tickets look like?
- Set up tiered tickets for your event
- Hide the date & time from showing on tickets
- Use access keys to create password protected ticket types
- Add a description to a ticket type
Promote your event
- Alternative ways to promote on Facebook
- Set up Google Ads (AdWords) on Universe
- Post your event to Facebook
- Embed the Universe widget on your WIX site
- Advanced triggers: how to customize the behaviour of your event URLs
- Embed the Universe widget on your Squarespace site
Data & reporting
Payments & fees
- Depreciation Notice: Pay-By-Invoice Payment Method
- How to generate a service invoice
- How fees are calculated on Universe Payments
- How Apple Pay works
- Why are you charging Local Taxes on my fees?
- Withdrawing funds to restricted countries
Universe Payments
- How to verify identification on your Universe Payouts account as an organization or business (EU & UK only)
- How to verify identification on your Universe Payouts account as an individual (EU & UK only)
- Withdraw funds after you have already set up your account
- How long does it take to receive your funds using Universe Payments
- Universe Payouts FAQ
- Withdraw your funds from your Universe account balance
Chargebacks
On-site at your event
- BoxOffice App: Viewing the check in history of a ticket
- Using a Stripe WisePad 3 With BoxOffice to Sell Tickets At-The-Door
- Depreciation Notice - Manual Credit Card Entry in BoxOffice App
- Using a Stripe M2 or Chipper 2X with BoxOffice to sell tickets at the door (US Only)
- Printing tickets on a Star Printer with Universe BoxOffice (iOS only)
- Use Square readers with BoxOffice to sell tickets
Integrations
- Integrate with Audience Republic
- Create A Multi-step Workflow Using Zapier
- Automatically send your contacts to Salesforce using Zapier
- Set up real-time notifications using Zapier
- Sending Universe data to other apps using Zapier
- Sending Universe data to your app using webhooks