Create your event page
- Create a Timed-Entry Event
- How to Create a Regular Event
- Regular events vs. Timed-entry events
- Further Customize Your Ticket Types
- All in Prices - FAQ
- Registering as a Business Seller for UK & EU Hosts
- Create a virtual event
Manage your event
- Enable Ticket Upgrades in Checkout
- Set Custom Alert Messages on the BoxOffice App
- Customize Your Confirmation Emails
- Event Editor - Advanced Settings
- Navigating Multiple Universe Accounts as a Team Member
- Multi Scan Time Delay
Managing Timed Entry Events
- Create a Timed-Entry Event
- Customizing Tickets Per-Timeslot on a Timed-Entry Event
- Manage schedules on a timed-entry event
- Timed-Entry: Customize how ticket types apply to your schedule
- Reschedule a timeslot on a timed-entry event
- Timed-Entry: Allow buyers to filter by group size, time of day and ticket type at checkout
Event Host Resources
Customize ticket types
- Setting up Multi-Scan Tickets for your event
- What do your tickets look like?
- Set up tiered tickets for your event
- Control How Date & Time Appears to Fans
- Use access keys to create password protected ticket types
- Add a description to a ticket type
Promote your event
- Social Sharing: Share an Event from Universe
- Use TikTok Pixel on your Universe event
- Add a Ticket Promotion Label to your Ticket Type
- Alternative ways to promote on Facebook
- Set up Google Ads (AdWords) on Universe
- Custom Checkout Links: How to customize the behaviour of your event URLs
- MailChimp integration
Data & reporting
- Account Dashboard - Analyze sales, trends, and sources across your events
- Download your reports
- Download Reports across multiple organizations
- Attendees Report
- Check-ins Report
- Guestlist Report
- Set up custom checkout questions
Payments & fees
- Statement Descriptors on Universe
- Depreciation Notice: Pay-By-Invoice Payment Method
- How to generate a service invoice
- How fees are calculated on Universe Payments
- How Apple Pay works
- Why are you charging Local Taxes on my fees?
Universe Payments
- How to verify identification on your Universe Payouts account as an organization or business (EEA & UK only)
- How to verify identification on your Universe Payouts account as an individual (EEA & UK only)
- Withdraw funds after you have already set up your account
- How long does it take to receive your funds using Universe Payments
- Universe Payouts FAQ
- Withdraw your funds from your Universe account balance
Chargebacks
On-site at your event
- Getting set up to sell with Box Office for Web
- Sell tickets for your event using a QR Code
- Stripe Terminal Troubleshooting
- Accepting Payments at the Door with Tap to Pay on iPhone
- BoxOffice App: Dashboard - View Check Ins and Sales Data
- BoxOffice App: Viewing the check in history of a ticket
Integrations
- Integrate with Hive
- Integrate with Tradable Bits
- Integrate with WRSTBND
- Integrate with Audience Republic
- Create A Multi-step Workflow Using Zapier
- Automatically send your contacts to Salesforce using Zapier
- Set up Google Ads (AdWords) on Universe
- Integrate with Google Analytics 4 on your event