Hosting an Event
Resources for hosts to create and manage their events.
Create your event page
Manage your event
- Issue a partial refund to an order
- Printing tickets on a Boca Printer with Universe BoxOffice
- Upgrade your buyers' tickets
- Don't send order confirmation email upon purchase of tickets
- Create add-ons on your event listing
- Create and manage discount codes
Customize ticket types
- What do your tickets look like?
- Set up tiered tickets for your event
- Hide the date & time from showing on tickets
- Use access keys to create password protected ticket types
- Add a description to a ticket type
- Set ticket sales start & end times
Promote your event
- Post your event to Facebook
- Embed the Universe widget on your WIX site
- Advanced triggers: how to customize the behaviour of your event URLs
- Embed the Universe widget on your Squarespace site
- Embed the Universe widget on your Weebly site
- Embed the Universe widget on your WordPress.org site
Data & reporting
Payments & fees
- How Apple Pay works
- Why are you charging VAT on my fees?
- Accepting cryptocurrencies
- Withdrawing funds to restricted countries
- Reconciling Stripe Connect payment processing fee vs. Universe fee
- Enable cardholder presales
Universe Payments
Chargebacks
On-site at your event
- Print badges for your event using conference badge
- Pre-load your attendees using BoxOffice (formerly known as TicketManager)
- Create a team for people to scan tickets without logging into your host account
- Download your guestlist report
- BoxOffice Android (formerly known as TicketManager): check-in attendees and sell tickets at-the-door
- BoxOffice IOS (formerly known as TicketManager): check-in attendees and sell tickets at-the-door
Integrations
- Create A Multi-step Workflow Using Zapier
- Automatically send your contacts to Salesforce using Zapier
- Set up real-time notifications using Zapier
- Sending Universe data to other apps using Zapier
- Sending Universe data to your app using webhooks
- Direct your buyers to specific pages using widget callbacks