Create your event page
- Create a Timed-Entry Event
- Create a Regular Event
- Regular events vs. Timed-entry events
- New York State All-in-Pricing
- Registering as a Business Seller for UK & EU Hosts
- Create a virtual event
- Schedule your event publish date
Manage your event
- Reset Check-Ins on a Ticket Type
- Enable Ticket Upgrades in Checkout
- Enable Urgency Indicators on an Event
- Allow buyers to change the date and time of their order
- How to add a waiver checkout question
- Universe Event Manager UI Update
Managing Timed Entry Events
- Create a Timed-Entry Event
- Customizing Tickets Per-Timeslot on a Timed-Entry Event
- Manage schedules on a timed-entry event
- Timed-Entry: Customize how ticket types apply to your schedule
- Reschedule a timeslot on a timed-entry event
- Timed-Entry: Allow buyers to filter by group size, time of day and ticket type at checkout
Customize ticket types
- Setting up Multi-Scan Tickets for your event
- What do your tickets look like?
- Set up tiered tickets for your event
- Hide the date & time from showing on tickets
- Use access keys to create password protected ticket types
- Add a description to a ticket type
Promote your event
- Add a Ticket Promotion Label to your Ticket Type
- Alternative ways to promote on Facebook
- Set up Google Ads (AdWords) on Universe
- Custom Checkout Links: How to customize the behaviour of your event URLs
- Embed the Universe widget on your Squarespace site
- Embed the Universe widget on your Weebly site
Data & reporting
Payments & fees
- Depreciation Notice: Pay-By-Invoice Payment Method
- How to generate a service invoice
- How fees are calculated on Universe Payments
- How Apple Pay works
- Why are you charging Local Taxes on my fees?
- Withdrawing funds to restricted countries
Universe Payments
- How to verify identification on your Universe Payouts account as an organization or business (EEA & UK only)
- How to verify identification on your Universe Payouts account as an individual (EEA & UK only)
- Withdraw funds after you have already set up your account
- How long does it take to receive your funds using Universe Payments
- Universe Payouts FAQ
- Withdraw your funds from your Universe account balance
Chargebacks
On-site at your event
- Accepting Payments at the Door with Tap to Pay on iPhone
- BoxOffice App: Dashboard - View Check Ins and Sales Data
- BoxOffice App: Viewing the check in history of a ticket
- Using a Stripe WisePad 3 With BoxOffice to Sell Tickets At-The-Door
- Depreciation Notice - Manual Credit Card Entry in BoxOffice App
- Using a Stripe M2 or Chipper 2X with BoxOffice to sell tickets at the door (US Only)
Integrations
- Integrate with WRSTBND
- Integrate with Audience Republic
- Create A Multi-step Workflow Using Zapier
- Automatically send your contacts to Salesforce using Zapier
- Set up real-time notifications using Zapier
- Sending Universe data to other apps using Zapier