Hosting an Event
Resources for hosts to create and manage their events.
Create your event page
- Create a virtual event
- Schedule your event publish date
- Countries where you can host a Universe event
- What languages does Universe support?
- Host a private event
- Photo guide
Manage your event
- Reschedule your event
- Issue a partial refund to an order
- Printing tickets on a Boca Printer with Universe BoxOffice (iOS Only)
- Upgrade your buyers' tickets
- Don't send order confirmation email upon purchase of tickets
- Create add-ons on your event listing
Customize ticket types
- What do your tickets look like?
- Set up tiered tickets for your event
- Hide the date & time from showing on tickets
- Use access keys to create password protected ticket types
- Add a description to a ticket type
- Set ticket sales start & end times
Promote your event
- Alternative ways to promote on Facebook
- Set up Google Ads (AdWords) on Universe
- Post your event to Facebook
- Embed the Universe widget on your WIX site
- Advanced triggers: how to customize the behaviour of your event URLs
- Embed the Universe widget on your Squarespace site
Data & reporting
Payments & fees
- How to generate a service invoice
- How fees are calculated on Universe Payments
- How Apple Pay works
- Why are you charging Local Taxes on my fees?
- Withdrawing funds to restricted countries
- Reconciling Stripe Connect payment processing fee vs. Universe fee
Universe Payments
- How to verify identification on your Universe Payouts account as an organization or business (EU & UK only)
- How to verify identification on your Universe Payouts account as an individual (EU & UK only)
- Withdraw funds after you have already set up your account
- How long does it take to receive your funds using Universe Payments
- Universe Payouts FAQ
- Withdraw your funds from your Universe account balance
Chargebacks
On-site at your event
- Printing tickets on a Star Printer with Universe BoxOffice (iOS only)
- Use Square readers with BoxOffice to sell tickets
- Use third-party credit card readers with BoxOffice
- Print badges for your event using conference badge
- Pre-load your attendees using BoxOffice (formerly known as TicketManager)
- Create a team for people to scan tickets without logging into your host account
Integrations
- Create A Multi-step Workflow Using Zapier
- Automatically send your contacts to Salesforce using Zapier
- Set up real-time notifications using Zapier
- Sending Universe data to other apps using Zapier
- Sending Universe data to your app using webhooks
- Direct your buyers to specific pages using widget callbacks