There are two options to set-up an event on Universe. Use the information below to decide which option is best suited for you.
Note: If you have an event that takes place in multiple locations, you'll need to set up a separate event for each location.
Regular Event
This option is best if your event has:
- The same ticket types available across all times
- Ticket prices and ticket quantities that remain the same over the course of the event run.
- An in-person or virtual location
-
A small number of timeslots
Example events that are ideal for this set-up:
- A concert
- A sports game
- A show or party
- A livestream
- A 3-day festival selling single day tickets where the cost is the same each day.
If this sounds like the setup you need, create your event here and select Regular.
Follow the steps in the guides below to build out your regular in-person or virtual event:
Additional guides on operating Regular events can be found in the Manage your Event section of our Help Centre.
Timed-entry Event
This option is best if your event has:
- Different tickets available on different times of day and/or days
- Ticket prices, and ticket quantities that fluctuate over the course of the event run.
- An in-person location
- A large number of timeslots
Example events that are ideal for this set-up:
- A two month pop-up exhibit with specific entry times each day.
- A 3-day festival where the cost is different for each day.
- A 5-day conference with different speakers for each day.
- A three month attraction that has peak and off-peak pricing.
If this sounds like the setup you need, create your event here and select Timed-entry.
Follow the steps in this guide to build out your timed-entry event:
Additional timed-entry guides can be found in the Managing Timed-entry Events section of our Help Centre.