Enable invoices for your event

Allow buyers to generate an invoice/receipt for their purchase. 

  Note: This feature can be turned on or off at any time and must be enabled for buyers to be able to generate an invoice for your event. The option will only show on the account of the purchaser and will not show if the order is free.

To Enable Invoices:

1. Log-in to your Universe account, go to your My Events page, and select the event you would like to manage. 

2. From your 'Event Manager', select the 'Payments & Fees' option from the menu down the left side of your page. From the additional options that appear select 'Taxes & Invoices'. 

3. From the Taxes & Invoices' page, scroll to the 'Invoices' section. Toggle that option On. 

4. Once you have toggled that setting to on, additional fields will appear below. Enter all required information and any desired optional information. 

Note: the country field is not editable and will default to the location where the event is held.

 Note: Changes can be made at any time. This will update any already generated invoices should the buyer choose to download their invoice again. If turned off, the option to generate an invoice or re-download an already generated invoice will not be available to buyers.

 Warning: Universe acts only as the registration platform on behalf of any event organizer using this feature, and is not the seller of the goods or services that an invoice relates to.

5. Save your changes.