How fees are calculated on Universe Payments

Universe charges a per-ticket service fee for all paid orders in our system. If you are using our payment processor, Universe Payments, to process payments for your event, a payment processing fee will be applied to every ticket (excluding free tickets). 

• Discounts are calculated on the face value of tickets. The face value is the cost of the ticket that was set during event creation.
• Additional fees are calculated on the face value of tickets (post discount, if applied).
• Taxes are then calculated on top of the face value of tickets + additional fees.
• Universe Service Fee (which includes the processing fee for payments processed on Universe Payments) is added afterwards. 

Here is how we calculate fees on a ticket on Universe Payments:

([{face value of tickets - discounts} + additional fees] + taxes) + Universe Service Fee

 Note: If there are multiple additional fees, they are all calculated from the same number, not on top of each other. If there are multiple taxes, they are all calculated from same number as well, not on top of each other.

Warning: If you are using Stripe to process payments, Stripe fees are applied on the Payment Amount, which includes the Universe Service Fee (if the fee is passed to the buyer).