Credit card payments account for only half of transactions made online worldwide. Universe supports many alternate payment methods in order to facilitate sales for our hosts all over the world. See below for a list of which payment methods we accept and where.
Note: The payment methods we accept varies per currency and/or location.
|Payment Method||Currency Supported|
|Pay by Invoice||All; Available only for premium tier hosts. Contact us to upgrade your account.|
|Globee||All; except for any region restricted by OFAC. More info on Globee can be found here.|
|SEPA*||Event location must be in Europe|
|iDEAL*||Event location must be in the Belgium or Netherlands|
|Giropay*||Event location must be in Germany|
|Bancontact*||Event location must be in Belgium or Netherlands|
|SOFORT*||Event location must be in Austria, Belgium, Germany, Netherlands or Spain|
|P24 (Przelewy24)*||Event location must be in Poland|
|Alipay*||AUD CAD EUR GBP HKD JPY NZD SGD USD|
|WeChat*||AUD, CAD, EUR, GBP, USD|
|Visa Checkout*||USD (Universe Payments transactions only)|
|AmEx Express Checkout*||USD (Universe Payments transactions only)|
|Masterpass||USD (Universe Payments transactions only)|
Note: *If you are processing payments via Stripe Connect, your Stripe account must have these payment methods enabled in order to turn them on for your event.
Warning: There are some countries that are not supported and cannot receive withrawals. View a list of restricted countries here.
Note: If this feature is greyed out, please click on the 'Contact us to upgrade' button and someone from Universe will be in touch shortly.
To enable an alternate payment method on your event:
1. Head to your event page and click on the 'Payments & Fees' tab in your event editor. Then, click on 'Payment Methods'.
2. Scroll down to 'Local Payment Methods' and select which one(s) you would like to turn on. To activate, click the toggle icon. You will know it is "on" when it turns blue.
Note: If your event is in the Eurozone, selling in euros and you would like to activate SEPA Direct Debit, you can find more information here.
3. Remember to save when you are finished.
4. You will now see the payment method at checkout for your event.