Contact the event organizer

Contact the event organizer directly for any event related inquiries. When you message another Universe user in our system, an email will be sent to the user to let them know they have received a message. 
  

 Note: You must be logged in to send a message. If you purchased tickets using guest checkout, you can log in by setting a password for the email address used at purchase here. 

 Tip: The event organizer should be contacted for all event related questions or assistance. For technical assistance, please contact Universe Support directly. 

To contact an event organizer: 

1. Locate the Universe event page of the organizer you would like to contact, or if you have purchased tickets, go to your Tickets page. 

2. From the event page, scroll down to the  'About the host' section and select the 'contact host button. From your tickets page, select the 'Contact Host' button from the drop-down menu beside the 'View Order' button. 

 

 Note: If the 'Contact Host' button is not present, then the option to contact the host is not available for your event. In this case, please contact Universe Support for assistance with your query.

3. You'll be redirected to your Messages page. Enter your message and click 'send'.