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  • The New Yorker Festival FAQ

    TICKETING When is the Festival taking place? The Festival is taking place October 4-10, 2021. How do I buy tickets? All-access digital passes, tickets for in-person outdoor events, and ...

  • How do chargebacks affect my payout? (Universe Payments)

    What is a chargeback? A chargeback occurs when a buyer disputes the charge on their card with their bank. When disputes are successful, the funds are returned to the cardholder and the amount is ta...

  • Download your sales by event report

    The Sales by Event report is a great way to get a high level summary of sales across all Event Listings on your account. To download the Sales by Event report for your account: Log-in to your Univ...

  • South Facing Festival FAQs

    Please see below answers to Frequently Asked Questions for South Facing Festival:   Where is South Facing Festival? South Facing Festival is held at the Crystal Palace Park Bowl in Crystal Palac...