Shane
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Activity overview
Latest activity by Shane-
Shane created an article,
Field of Light FAQ
Please see below for answers to common ticketing questions for the Field of Light event in Austin, TX. For more event specific information, (such as accessibility, permitted items, and more) plea...
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Shane created an article,
BoxOffice App: Viewing the check in history of a ticket
In the Universe BoxOffice app, you can see a ticket’s history to view the number of times a ticket has been checked in or checked out, as well as which device checked the ticket in. The History pa...
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Shane created an article,
Setting up Multi-Scan Tickets for your event
By default a Universe ticket can only be scanned using the BoxOffice app once. If you want to allow a ticket to be scanned as valid more than once follow the steps in this article. Multi-scan tick...
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Shane created an article,
Timed-Entry: Customize how ticket types apply to your schedule
Note: The features mentioned in this article are only available on Timed-Entry events . Features mentioned below are not available on Regular events. Unsure of the difference? Please see here: Regu...
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Shane created an article,
Reschedule a timeslot on a timed-entry event
Note: The features mentioned in this article are only available on Timed-Entry events . Features mentioned below are not available on Regular events. Unsure of the difference? Please see here: Regu...
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Shane created an article,
Manage schedules on a timed-entry event
Note: The features mentioned in this article are only available on Timed-Entry events . Features mentioned below are not available on Regular events. Unsure of the difference? Please see here: Regu...
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Shane created an article,
Regular events vs. Timed-entry events
There are two options to set-up an event on Universe. Use the information below to decide which option is best suited for you. Note: If you have an event that takes place in multiple locations, you...
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Shane created an article,
Create a Timed-Entry Event
Note: The features mentioned in this article are only available on Timed Entry events . Features mentioned below are not available on Regular events. Unsure of the difference? Please see here: Regu...
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Shane created an article,
Timed-Entry: Allow buyers to filter by group size, time of day and ticket type at checkout
Note: The features mentioned in this article are only available on Timed-Entry events . Features mentioned below are not available on Regular events. Unsure of the difference? Please see here: Regu...
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Shane created an article,
Depreciation Notice - Universe Discover App for iOS
Note: This notice refers only to the Universe Discover app, and not the Universe BoxOffice app for event organizers. The Universe BoxOffice app will remain available and supported on both iOS and A...