Shane

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Activity overview

Latest activity by Shane
  • Shane created an article,

    BoxOffice App: Viewing the check in history of a ticket

    In the Universe BoxOffice app, you can see a ticket’s  history to view the number of times a ticket has been checked in or checked out, as well as which device checked the ticket in. The History pa...

  • Shane created an article,

    Creative City Project: Anthology FAQ

    General What happens at the event?   Anthology - a night of storytelling and custom cocktails A night of stories & spirits. Four writers’ original works are paired with four 3oz custom cocktail tas...

  • Shane created an article,

    A Forest for the Trees FAQ

    Where can I buy tickets for A Forest for the Trees? Tickets for this event can be purchased on the event website, www.aforestla.com  When do tickets go onsale? Ticket sales are exclusive to Masterc...

  • Shane created an article,

    Kingdom Faire Event FAQ

    This page contains answers to frequently asked questions related to the Kingdom Faire event in Garrison NY. To purchase tickets please go to https://kingdomfaire.com/tickets/  General Information T...

  • Shane created an article,

    Setting up Multi-Scan Tickets for your event

    By default a Universe ticket can only be scanned using the BoxOffice app once. If you want to allow a ticket to be scanned as valid more than once follow the steps in this article.  Multi-scan tick...

  • Shane created an article,

    Timed-Entry: Customize how ticket types apply to your schedule

    Note: The features mentioned in this article are only available on Timed-Entry events . Features mentioned below are not available on Regular events. Unsure of the difference? Please see here: Regu...

  • Shane created an article,

    Reschedule a timeslot on a timed-entry event

    Note: The features mentioned in this article are only available on Timed-Entry events . Features mentioned below are not available on Regular events. Unsure of the difference? Please see here: Regu...

  • Shane created an article,

    Manage schedules on a timed-entry event

    Note: The features mentioned in this article are only available on Timed-Entry events . Features mentioned below are not available on Regular events. Unsure of the difference? Please see here: Regu...

  • Shane created an article,

    Regular events vs. Timed-entry events

    There are two options to set-up an event on Universe. Use the information below to decide which option is best suited for you. Note: If you have an event that takes place in multiple locations, you...

  • Shane created an article,

    Create a Timed-Entry Event

    Note: The features mentioned in this article are only available on Timed Entry events . Features mentioned below are not available on Regular events. Unsure of the difference? Please see here: Regu...