Joe
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Activity overview
Latest activity by Joe-
Joe created an article,
Upgrade your buyers' tickets
Ticket Upgrades allows you to change the ticket type of a ticket in a buyers order for your event. If there is a difference in payment that needs to be collected or refunded, this will need to be d...
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Joe created an article,
Countries where you can host a Universe event
There are some countries which our platform cannot support at this time. As such, you will only be able to create an event listing if your event location is set to one of the supported countries, l...
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Joe created an article,
Don't send order confirmation email upon purchase of tickets
By default, a confirmation email is sent to all buyers after purchase. However, you may disable the delivery of email order confirmations to buyers and attendees. Note: This feature only applies ...
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Joe created an article,
What do your tickets look like?
Ticket confirmation emails are sent automatically to your buyers after a ticket is purchased. Here are some examples of how the PDF ticket, mobile tickets, and order confirmation email will look. ...
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Joe created an article,
Create add-ons on your event listing
The add-ons feature allows you to offer your event attendees additional items (other than tickets) to customize their event experience, and boost your event’s success and revenue. Note: Add-ons ca...
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Joe created an article,
Reconciling Stripe Connect payment processing fee vs. Universe fee
Below you will find a step-by-step guide on how to reconcile a Universe order to the amount reported in your Stripe account Note: This article is intended for host's who have set up Stripe Connect ...
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Joe created an article,
Enable cardholder presales
Cardholder presales allow you to restrict your sales to certain card types, allowing buyers with those credit cards to purchase tickets to your event before the general public. Note: This feature...
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Joe created an article,
Enable 'Click to Pay' instant checkout methods on your event
The instant checkout feature allows your buyers to store their payment and billing information in order to speed up the checkout process. By using instant checkout, guests are able to bypass the st...
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Joe created an article,
Print badges for your event using conference badge
Print badges for your attendees to wear at your event using our simple integration with Conference Badge.1. Navigate to the Conference Badge website at https://www.conferencebadge.com and click "cr...
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Joe created an article,
Create and manage discount codes
Create discount codes that can apply to a single ticket type, a single event, or all events in your account. For each discount code, set the percentage off or fixed amount (per ticket), the number ...