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Activity overview

Latest activity by Stephanie
  • Stephanie created an article,

    Set up tiered tickets for your event

    Note: The features mentioned in this article are only available on Regular events . Features mentioned below are not available on Timed-Entry events. Unsure of the difference? Please see here: Regu...

  • Stephanie created an article,

    Withdrawing funds to restricted countries

    There are some countries which are not supported by Universe Payments, and as such, you will not be able to withdraw your funds to these countries. If your event takes place in one of the following...

  • Stephanie created an article,

    Set up rules for purchases on Stripe Connect accounts

    As a host using Stripe Connect, there are certain rules you can enable to collect information from your buyers and decrease the chance of payment disputes (chargebacks) and fraud. Address verificat...

  • Stephanie created an article,

    What languages does Universe support?

    Universe is available in the following languages, and we are adding more all the time. If you do not see your language listed below, check back soon.You can change the language on your Universe acc...

  • Stephanie created an article,

    Create a waitlist for your event

       Note: The Waitlist feature works with both Regular and Timed-Entry events, but will only trigger once all available timeslots and tickets are sold out. Click here to read about the differences b...

  • Stephanie created an article,

    Set policies for your events

    Add links to your Privacy Policy and/or Terms & Conditions on your event pages. The links to your policies  will show to your buyers at checkout. Note: You must be logged in to the user account th...

  • Stephanie created an article,

    What does the ticket status mean on 'orders & attendees'

    When a ticket is purchased for your event, the buyer and attendee information is added to the Orders & Attendees tab in your event manager. Beside each purchase or purchase attempt, is listed the s...

  • Stephanie created an article,

    Which payment methods does Universe support?

    Credit card payments account for only half of transactions made online worldwide. Universe supports many alternate payment methods in order to facilitate sales for our hosts all over the world. See...

  • Stephanie created an article,

    Buying a ticket on a payment plan FAQ

    If a host has set up payment plans for their event, buyers can opt-in and pay for their purchase in instalments over time, as opposed to paying the full price up front. Note: If you are a host look...