Cassie

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Activity overview

Latest activity by Cassie
  • Cassie created an article,

    Allow buyers to change the date and time of their order

    Buyers can change the date and time of their order by using the self-serve move order feature. Allowing buyers to change the date and time of their order is disabled by default and can be turned on...

  • Cassie created an article,

    Move orders between dates and times

    If the ability to change your order’s date and time is turned on by the event host, you can move your whole order to a new timeslot.   Orders can only be moved if the same ticket types are offered ...

  • Cassie created an article,

    NOLA ChristmasFest FAQ

        General  What happens at the event?  NOLA ChristmasFest, presented by Coca-Cola, is a dazzling, family-friendly seasonal event, offering you the perfect opportunity to get into the holiday spir...

  • Cassie created an article,

    How to add a waiver checkout question

      Add a waiver checkout question to your checkout flow.    Log-in to your Universe account, go to your My Events page, and select the event you would like to manage.   From your Event Manager, ...

  • Cassie created an article,

    Message attendees

    Easily send a message to your guests directly from your Universe event page. Choose to message all guests, or segment of guests, by ticket type or registration date. When a message is sent, the rec...