Molly

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Activity overview

Latest activity by Molly
  • Molly created an article,

    How a Universe Queue Works

    You may be seeing a virtual waiting room or queue on the Universe event you want to purchase tickets for. Here’s a bit more information about why you’re seeing it and what to expect throughout your...

  • Molly created an article,

    Integrate with Hive

    Our Hive integration allows you to sync your Universe customers into Hive. This allows Universe organizers to track and segment customers by their purchase history, and automatically match customer...

  • Molly created an article,

    The Veuve Clicquot Polo Classic - FAQ

    General Join us in Los Angeles, California to experience the Veuve Clicquot Polo Classic, a celebration of style, sport and spectacle. This year’s event introduces reimagined ticket packages that o...

  • Molly created an article,

    Navigating Multiple Universe Accounts as a Team Member

    Universe account holders can add other members to their Team to allow them access to build events,download reports, help with customer service, manage onsite activities, etc.If you’re a team member...

  • Molly created an article,

    The Great Escape FAQs

    About The Great Escape, Brighton The Great Escape is the festival for new music, showcasing 500 emerging artists from all over the world in 30+ walkable venues across the city and a pop-up festival...

  • Molly created an article,

    April Scramble FAQs

    Scramble – 27th April 2025 What is the Scramble/ what can I expect to see?   A Royal appointment with the Scramble   The Scramble will turn the clock back 60 years in April to mark the anniversary ...

  • Molly created an article,

    Statement Descriptors on Universe

    Statement descriptors describe transactions on bank or card statements. Clear and accurate statement descriptors can help minimize chargebacks and disputes. If the client is processing payments via...

  • Molly created an article,

    Sell tickets for your event using a QR Code

    Let fans quickly and easily purchase tickets to your event using their phone’s camera.    Event hosts can post the QR code outside the event entrance to capture last minute walk-up sales or to help...

  • Molly created an article,

    Attendees Report

    This article is a high-level overview defining all fields included in this report. Date Attending: Date and start time of the event the fan has tickets for.Start Stamp Date: Start date of the event...

  • Molly created an article,

    Check-ins Report

    This article is a high-level overview defining all fields included in this report. Order ID: Unique alphanumeric code assigned to each order issued by Universe. Each ticket inan order will be assig...