What happens at the event?
NOLA ChristmasFest, presented by Coca-Cola, is a dazzling, family-friendly seasonal event, offering you the perfect opportunity to get into the holiday spirit, make a little joy, and spread a little cheer. Experience a real indoor ice skating rink, ice slides, ice bocce, carnival rides, Santa and friends, Holiday stage, Giant wreath, Giant tree, and more! Convenient parking nearby.
NOLA ChristmasFest 2022 is credit card only. This includes ticket purchases and onsite concessions.
No one under the age of 18 will be admitted without parent or guardian.
Please note: Characters may be substituted. Food and beverage services, rides, and other attractions are subject to early closure or changes due to unforeseen circumstances. No refunds will be given.
Where is the event located?
Hall I (eye) at the New Orleans Ernest N. Morial Convention Center- 900 Convention Center Blvd. – OR 400 Calliope Street if you’re taking Uber/Lyft/Ride Share -New Orleans, LA 70130
When does the event occur?
Click HERE for 2022 days and times.
In 2022, there will be timed entries (most days will include a morning session and an afternoon session). Each session is 4.5 hours in length (except for Christmas Day). To maximize your time slot, please come on time. Each time slot has a limited capacity and some popular time slots will sell out. Please make your plans early to receive your desired date and time.
Where can I learn more about the event/event organizers?
How much are tickets?
Ticket Prices are $25 during weekdays and $30 on Saturday/Sunday. Tickets are good for a single admission at the specific timeframe AND the specific day you choose.Individual ticket purchase is required on those ages 2 and up.
Can I get a refund?
Tickets are non-refundable.
Can I move my tickets to another date?
Yes, please contact email@example.com.
Can I transfer my tickets to another person?
Yes, please contact firstname.lastname@example.org or log in to your Universe account and select ‘Edit Guest Info’ on the desired ticket.
Can I buy my ticket at the door?
All tickets must be purchased ONLINE. Each time slot has a limited capacity and some popular time slots will sell out. Please make your plans early to receive your desired date and time.
Click HERE to purchase tickets.
Parking & Transportation
Is parking available?
Convenient parking is available in Lots F/G directly across from Hall I. Parking is $20 flat fee per day per car.
The parking lot entrance can be found at 400 Calliope Street. Digital signage will be available to direct you into the lot.
Click HERE for map.
How can I arrive via public transportation?
New Orleans Ernest N. Morial Convention Center is accessible via RTA, busses and streetcar lines.
Is there a Lyft/Uber drop off location?
NOLA ChristmasFest is accessible via Uber, Lyft, taxis and sightseeing buses. Your driver should use 400 Calliope Street as the address for the Festival.
Health & Safety
What are your health & safety guidelines?
The New Orleans Ernest N. Morial Convention Center continues to comply with State and local mandates related to COVID-19. Masks are not required, but strongly encouraged. (Subject to change based on City/State guidelines.) Any updates on healthcare protocol will be posted here. NOCF reserves the right to modify or cancel any or all activity associated with this event.
I am unwell and unable to attend - can I move my ticket to another date or obtain a refund?
Tickets are non-refundable, but tickets can be moved to another date or transferred to another person. Please contact email@example.com.
Who can I contact about partnerships?
Sponsorship is a great way to create awareness and increase visibility and traffic for your business.
Contact firstname.lastname@example.org to explore opportunities.
I have a question that was not addressed.