When is the Festival taking place?
The Festival is taking place October 4-10, 2021.
How do I buy tickets?
All-access digital passes, tickets for in-person outdoor events, and tickets for Dining In with The New Yorker go on sale on Tuesday, September 14th, at 12 P.M. E.T. Passes for individual virtual events will be available for purchase on Monday, September 20th, at 12 P.M. E.T. There are also limited tickets for in-person events in N.Y.C. This category includes Dining In experiences, as well as Drive-In events at Skyline Drive-In, in Greenpoint, Brooklyn.
Because each screening code is linked to an e-mail address, you can only purchase one ticket to a single virtual event in each transaction. If you would like to purchase tickets to multiple virtual events, you will have to buy each ticket as a separate transaction. We apologize for the inconvenience.
If multiple members of your household plan to watch the virtual event, you only need to purchase one ticket—the access link that this ticket entitles you to will allow you to view the event on one device in your household as many times as you like, until November 10th.
Once you have purchased your ticket(s), you will receive a confirmation e-mail. Ticket confirmations will be sent by our ticket provider, Universe, and streaming details will be sent by our streaming provider, Headliner. You may purchase tickets prior to the event’s start time in order to tune in live, or you may purchase a ticket at any time until November 10, 2021, in order to watch a recording.
What’s included in the virtual all-access ticket?
Only one all-access ticket can be purchased per transaction. It includes access to all virtual events, except the Drive-In screening of “The Humans” and Dining In with The New Yorker Festival.
If I want to view or attend only a specific event, can I purchase a single ticket?
Yes! Single virtual tickets are $19 and community events are free.
I never received an order-confirmation e-mail. How do I request a copy?
Please make sure to check your spam folder. If you are still unable to locate your confirmation, please write to firstname.lastname@example.org with the name and e-mail address associated with your ticket order. The team will gladly resend a confirmation to the e-mail address that you supplied at checkout.
What is the cancellation policy?
All tickets are nonrefundable. However, if you would like to transfer your virtual ticket to someone else because you do not plan to attend, please go to https://www.headliner.live/tickets and log in. Follow the instructions found here.
I bought a virtual ticket for a friend. How do I give it to them?
Go to https://www.headliner.live/tickets and log in. For more instructions, please go here.
Which devices, browsers, and operating systems does the stream support?
Our streaming site supports all devices with the browsers and version numbers listed below:
- Chrome (Desktop and Mobile) Version 34+ (Minimum)
- For an optimal viewing experience, we recommend Version 45+.
- Firefox (Desktop and Mobile) Version 42+ (Minimum)
- For an optimal viewing experience, we recommend Version 49+.
- Safari (Desktop) Version 10+
- Safari (iOS) Version 8+
- Edge (Desktop and Mobile) Version 17+
- Opera (Desktop and Mobile) Version 49+
- WebView (Android) Version 4.4.4+
Browsers not listed above will have varying results. They may work, but we strongly recommend using one of the ones listed above. We cannot guarantee performance for:
- Internet Explorer
- PlayStation Browser
Am I able to watch the live stream on my TV?
You may connect your computer or mobile device to a TV or a larger screen using an HDMI cable, Chromecast, or AirPlay, in order to enjoy the show on a bigger screen.
How do I join a live stream?
You will receive your access link a week prior to the event’s start date. Please follow the instructions in the e-mail. If you cannot find the e-mail from email@example.com that has your link to the show, go to https://the-new-yorker-festival.headliner.live/access and enter the e-mail that you used to purchase your ticket. That will take you to your “My Tickets” page on Headliner, where you can access all the livestream links.
Whom can I contact if I have trouble viewing a live stream?
If you’re having technical trouble, please write to firstname.lastname@example.org, and a representative will assist you.
How long will recordings be available?
All recordings will be available until November 10th, at midnight E.T. You must purchase a ticket to view an event recording. No recording or retransmission is permitted.
Is closed captioning available?
For additional streaming questions, please go here.
DINING IN WITH THE NEW YORKER FESTIVAL
Dining In tickets are available only to residents of N.Y.C., within the five boroughs. Please provide a delivery address and phone number upon checkout.
How do these tickets work? What is included with my ticket?
Your Dining In meal ticket includes your meal delivery, plus access to a virtual conversation featuring the chefs who prepared your meal. Please select your Dining In ticket based upon your preferred delivery date and the corresponding restaurant.
I have food allergies and/or dietary restrictions. How do I know what’s in the order?
Although the dishes cannot be modified to meet specific dietary restrictions or allergies, you can see the list of ingredients on the event-description page.
How can I track my order?
On the day of your delivery, you will receive a text-message alert with the time that your driver will arrive.
When will my order arrive?
Your order will arrive on the day that you selected when you purchased your ticket. Please contact our delivery dispatch at 347.560.0831 or 732.352.3677 for assistance.
Does the meal arrive ready to eat?
Meals are prepared the same day as delivery, and they are ready to eat!
(Please read before purchasing a ticket to events at Skyline Drive-In.)
The New Yorker Festival prioritizes the safety of our guests and partners, based on best-practice guidance. Consequently, all outdoor-event ticket holders will be required to show official proof of COVID-19 vaccination prior to entry into the event. Approved types of vaccination documentation are outlined below. In addition, guests are required to wear a mask in public areas.
By purchasing a ticket to this event, you agree that you are fully vaccinated and will follow all health and safety protocols while at the event. You agree that you will not attend the event if you have experienced any COVID-19 symptoms within seventy-two hours before arrival, or have come into contact with someone diagnosed with COVID-19 up to ten days prior to arrival.
You acknowledge the risks and dangers involved in attending and/or participating in this event; that you are undertaking this activity of your own free will and with full knowledge of such risks and dangers; that no one has attempted to minimize such risks and dangers or force your attendance and/or participation; that you are in excellent health and condition and are physically and psychologically able to engage in the activities associated with your attendance and/or participation; and that you will use all due care in engaging in such activities.
For entry into the event, guests must bring a valid I.D. and proof of vaccination.
ACCEPTED VACCINATION PROOF:
- Your vaccination card
- A photocopy of your vaccination card
- An electronic picture of your vaccination card on your phone
- An accepted app, such as CLEAR or Excelsior Pass
If any of our policies change because of public-health or city guidelines, we will communicate those updates prior to the event. Please continue to check The New Yorker Festival’s Web site for additional event protocols.
Where is the Drive-In?
Skyline Drive-In NYC is a unique drive-in cinema experience, located at 1 Oak Street in Greenpoint, Brooklyn. It is situated on the East River, and has views of the Manhattan skyline.
Is the price per person or per car?
It depends on the ticket! We offer ticket prices per car, and for these tickets the price includes admission for each person in the vehicle, with a maximum of four people. We also have outdoor pedestrian seating for those without a car—these seats are priced per person. Even if you purchased a car ticket, we recommend bringing blankets or collapsible chairs to use outside of your car.
What time should I arrive?
We encourage you to come to the venue up to an hour early. You can enjoy the Manhattan skyline views while you wait, and the theatre’s concession stand will be open for business.
How many people are allowed in my car?
All tickets include entry for one car, with up to four people per vehicle. For the best viewing experience, we recommend two people per car.
Is there assigned seating?
No, there is not. All spots are first come, first served.
Can I leave early?
If you need to leave early, we can try to accommodate you. Just let one of our security guards know when they check your ticket prior to the show. If you don’t let a guard know, you may be blocked in for the duration of the movie.
Can I buy food and drinks?
Yes, the venue has a concession stand on site, which opens one hour before each show. Feel free to come early and purchase snacks beforehand, or stop by the stand during the event.
Can I bring my children?
We suggest that all attendees be age seventeen or older, owing to the content of our events.
Can I bring an animal to the Drive-In?
Only service animals are permitted. No other animals will be admitted.
Will the Drive-In events take place in bad weather?
Events will continue under most weather conditions. The Drive-In does utilize large outdoor screens, and, in the event of sustained heavy winds or an imminent storm, we may need to delay the start of an event until weather conditions have improved.
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