What time does the viewing period start?
The stream will be available to view on demand starting on Friday March 12th 2021 at 6pm GMT. The stream will be available to view for 3 months from when it goes on-sale. You can purchase tickets in GBP, EUR, or USD.
Please click HERE to book in your preferred currency
Which countries can I view the stream from?
The stream on Live-Now is available to view in all countries except the following:
Attempting to view the stream from one of the above countries will result in an error page. If you live in one of the above countries and have purchased a ticket to the stream, please reach out to our support team.
When will I receive details of how to view the stream?
Shortly after purchasing your ticket you will receive an email from firstname.lastname@example.org - containing your unique code and info on accessing the content.
The content will be accessible by entering your unique code from 12th March at 18.00 (GMT).
Please search your inbox, spam/junk and promotions folders for this email.
Can I watch the stream multiple times?
Yes, with your purchase you can watch the stream on demand as many times as you like during the 3 month availability period.
How many people can watch the stream, is there a chance I’ll miss out if I don’t buy early?
No, there is no maximum capacity as to how many tickets can be sold.
Can I purchase more than one ticket at a time?
Ticket purchases are limited to 1 ticket per order. Your unique access code and details on how to connect to the stream are sent to the email address used to purchase the ticket.
Can I purchase a ticket for a friend?
Ticket purchases are limited to 1 ticket per order. In order to purchase a ticket for a friend, you will need to enter their email address in the “Buyer Information” section at checkout. This will ensure they receive the details of how to join the stream. Please be sure to double check the email address is correct
What devices can I watch the stream on? Can I cast to my TV?
You can view the stream from any modern web or mobile browser, as well as from the LiveNow app. You can also cast to a TV using Chromecast or Apple Airplay. For instructions on how to cast, please see the streaming platform's guide here: How do I watch LIVENow using Chromecast?
What is a Virtual Stream Ticket Code?
Your virtual event ticket code is like your ticket to the show. Codes are non-transferable, case-sensitive, and are good for one-time use only on the event landing page.
I purchased a Virtual Event Livestream ticket but am no longer available for the event. Can I get a refund?
Unfortunately this event is non-refundable.
Can I Record The Event?
Audio or video recording on your own device is strictly prohibited. Knowledge of such actions, including posting a video of the stream, can hurt your chances of being able to view or access virtual events in the future.
Help, I didn’t receive my Virtual Stream Ticket Code!
Your ticket code will be sent out in a separate email shortly after you make your purchase. The email will be sent from email@example.com. Please search your inbox, spam/junk and promotions folders for this email.
If you are still unable to find the email, please contact our support team and they will be able to provide you your code. Please include the email address used to purchase the ticket, the name of the event, and your order number in the support request for faster service.