General:
Where is the event located?
Soaky Mountain Waterpark
175 Gists Creek Rd.,
Sevierville, TN 37876
When does the event occur?
The Drive through Light Show is open nightly from November 17, 2023 through January 7, 2024
from 6:00pm to 10:00pm or until the last car in line enters the show.
Where can I learn more about the event or becoming a partner/sponsor?
Visit Shadrack Christmas Wonderland www.shadrackchristmas.com/partnerships
Tickets:
Can I get a refund?
Please note that all sales are final, and promotions or discounts cannot be applied retroactively.
However, tickets may be used any night the show is open from November 17, 2023 through
January 7, 2024.
Can I buy tickets at the entrance gate?
Tickets are available for purchase at the front gate, accepting both Cash and Credit. We
recommend advance purchase for smoother entry.
Do I have to use my ticket on a specific day?
You can redeem your Standard Ticket on any day Shadrack Christmas Wonderland is open. The
Value Ticket can be redeemed any day Monday-Thursday, except December 11-25.
(Special event/Promotional tickets may also be date-specific. Some restrictions may apply, visit
website for details.
Do I purchase a ticket per person or per car?
One Ticket is Redeemable for one carload of 8 people or less entry to Shadrack Christmas
Wonderland. (unless otherwise stated or promoted)
Ticket Usage?
One Ticket is valid for 1 visit through Shadrack Christmas Wonderland (unless otherwise noted
or special promotion)
Advanced Purchased Tickets?
If you purchased your Ticket online in advance, you must show it at the gate for entry.
Unfortunately, we are unable to look up lost or missing passes. You can present either a printed
Ticket or the Ticket/Receipt on your mobile phone.
Forms of Payment?
You can purchase Advanced Tickets online using a credit card. At the gate, both cash and credit
card payments are accepted.
Vehicle Info:
Vehicle Size?
A Standard Vehicle includes any vehicle with 3 rows of seating or less, which include SUVs and
minivans (max of 8 passengers). If your vehicle has more than 3 rows of seating, you will need
to purchase the Activity Van/Limo (limited to 15 passengers) or the Tour/School Bus where
allowed.
Pickup Truck Beds?
Passengers are not allowed in the back of pickup trucks. Please adhere to local traffic safety laws.
Safety?
Maintain a safe following distance and avoid tailgating the vehicle ahead of you. Sudden stops
by other cars may occur, so please remain vigilant for slow or stopped vehicles. You must
remain in your vehicle at all times while driving through the show.
Headlights?
As you drive through the Shadrack Christmas Wonderland, kindly tun off your headlights. If you
cannot turn off your lights, please dim them instead.
Pets?
Your furry friends are permitted to participate as long as they stay in the vehicle unless
otherwise stated by the venue. Please check location page for further details.
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