General:
What happens at the event?
The event showcases a stunning collection of inflatable art installations, offering a unique and immersive artistic experience.
Where is the event located?
The event takes place at Pier 36, 299 South St, New York, NY 10002, United States.
When does the event occur?
The event is open daily with the following hours:
Monday to Thursday: 2 pm - 9 pm
Friday: 2 pm - 10 pm
Saturday: 10 am – 10 pm
Sunday: 10 am – 8 pm
Last admission is one hour before closing.
Where can I learn more about the event/event organizers?
Tickets:
How much are tickets?
Ticket prices may vary from $35-$59. You can purchase them online or at the ticket office if available during your visit.
Can I get a refund?
Tickets are non-refundable.
Can I move my tickets to another date?
Tickets are non-transferable to other dates.
Can I transfer my tickets to another person?
Ticket transfers to other individuals are not allowed.
Can I buy my ticket at the door?
You can purchase tickets at the door if they are available at the time of your visit.
Parking & Transportation:
Is parking available?
Private parking is not available.
How can I arrive via public transportation?
METRO: B,D,F,J
BUS: M22, M9, M15
Is there a Lyft/Uber drop off location?
Drop-off for Taxi/Lyft/Uber is available at the location.
Health & Safety:
What are your health & safety guidelines?
Visitors are advised that some installations may not be suitable for individuals with epilepsy, balance disorders, or sensory sensitivities due to strobe lights, images, and sounds. Special assistance is available if needed.
Is this event ADA accessible?
Yes, the Balloon Museum is accessible to people with disabilities or mobility disabilities. There are facilities in place, and admission is free for those with severe disabilities. Please email us for more information and any additional needs at newyork@balloonmuseum.world. Please put “ADA” in the subject line.
Contact Us:
Who can I contact about partnerships?
Information about contacting partnerships please email us at newyork@balloonmuseum.world. Please put “Partnerships” in the subject line.
I have a question that was not addressed.
For any additional questions or concerns, you can contact the event organizers at newyork@balloonmuseum.world.
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