General
Happy Frights or Haunting Nights: Which one should I attend?
Happy Frights is an all-ages, family-friendly trick-or-treat adventure through 12 immersive worlds. Haunting Nights is an artful, elevated Halloween event with a few thrilling surprises. We think Haunting Nights has just the right amount of thrill for anyone 13 and up. Haunting Nights isn’t gory and bloody. Rather, you’ll encounter several characters throughout the journey that will provide a heightened level of thrill that may cause your heart to race just a little bit. It’s not a continual onslaught of fear, but there is no doubt you will encounter some moments that might result in an elevated heart-rate.
Both Happy Frights and Haunting Nights will be a fun night out. But if you’re coming with a group that doesn’t have kids under 13, we encourage you to join us during the second half of the night for Haunting Nights.You may let out a few squeals during your visit. But we think they’ll be followed by smiles and an appreciative laugh of relief.
What happens at the event?
An artful Halloween experience featuring immersive worlds; great food and drink; fun fall-inspired experiences; and just a few jump scares. It’s a perfect night out at Leu Gardens.
You’ve been asking for it. And now it is here. Creative City Project brings to life an artful, exciting Halloween experience in the forests of Leu Gardens.
- Welcomed by a 10’ tall jack-o-lantern.
- Make your way past the bridge troll and into the forest of eyes.
- Walk through a garden of sunflowers.
- Journey through a neon-light maze.
- Climb up a giant hay-pyramid.
- Meet La Catrina in our Dia de Muertos world.
- and so much more
all accompanied by fantastic fall food and drink!
It’s a fun night out this fall! There are a few jump-scares. But don’t worry, you’ll be able to handle it. This event is recommended for guests 13 and up.
Where is the event located?
Harry P Leu Gardens - 1920 North Forest Ave Orlando, FL 32803
When does the event occur?
The event occurs on select Dates from September 29th, 2023 - October 31st, 2023
Does the event happen in an indoor or outdoor venue?
The event will be held in an outdoor venue.
Where can I learn more about the event/event organizers?
Will there be food or beverage available for purchase?
Yes, there will be food and beverage options available for purchase at the event. NO CASH SALES. No outside food or beverage is permitted at the venue.
Will there be merchandise available for purchase?
Yes, there will be merchandise available for purchase at the event.
Is the event kid friendly?
Haunting Nights is recommended for individuals ages 13 and up.
Are pets allowed?
Unfortunately, pets are not allowed at Haunting Nights. Designated service animals are allowed. Service animal means an animal that is trained to do work or perform tasks for, and to assist, an individual with a disability. All other animals, including emotional support, comfort or companion animals, are not considered service animals. Service animals should remain on a leash or in a harness and under the control of the owner at all times.
What time should I arrive?
Please arrive at the venue 15 minutes prior to your scheduled start time. If you are parking offsite, please give yourself an additional 15 minutes to park and ride the shuttle to the venue. This is to ensure you have enough time to check-in before entering the experience.
What happens if I arrive late?
Unfortunately, we cannot guarantee entry for late arrivals. Please arrive with plenty of time to park and check in for the event. Refunds will not be granted for late arrivals.
Will restrooms be available on site?
Yes.
What if it rains?
Haunting Nights will take place rain or shine except in the case of extreme weather conditions. Please check current weather conditions prior to your visit and dress appropriately. If conditions force a cancellation of the event, ticket-holders will be notified via email the day of their event along with directions for rescheduling. Reschedules are prohibited if a guest decides not to attend the event due to the weather if the event remains open.
What should I wear?
Please dress appropriately and according to the weather. The event takes place at an outdoor botanical garden, where the ground and pathways are narrow or uneven in some places. We strongly recommend you are outfitted for light outdoor activity. We recommend comfortable walking shoes as some of the displays may be off the walking path.
Are costumes permitted?
Attendees in costume must adhere to the following guidelines:
· Costumes may not be obstructive, offensive, objectionable, or violent
· Costume masks are NOT permitted
· Costumes should not drag on the ground
· Costumes should not contain sharp objects, pointed objects, or materials that may accidentally strike another guest
· Props and other handheld items are not permitted
· No weapons or items that resemble, can be used as, or could easily be mistaken for, an actual weapon are permitted (No swords, firearms, projectiles, or arrows will be allowed)
Guests who do not adhere to these guidelines may be refused entry into the event unless his or her costume can be modified to meet the above standards. The appropriateness of the guests costume will be determined by Event Staff in its sole discretion.
Tickets
How much are tickets?
- General Admission (Ages 3+): $25.00 plus fees
- On-Site Parking Pass (Park at Leu Gardens): $15.00 plus fees
There is a group rate discount of 10% off of tickets for groups with 10 or more guests. These tickets will need to be purchased all together to receive the discount. Minimum purchase of 10 tickets required to receive a discount.
Can I get a refund?
No, tickets are non-refundable. All sales are final.
Can I move my tickets to another date?
Yes, you can move your tickets to another date with 24 hours advance notice.YRequests to reschedule made less than 24 hours in advance will not be granted. To make a request, please fill out the support form HERE.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to another person by sending them your tickets.
Can I buy my ticket at the door?
No, tickets are only available for purchase online.
Do I need to print my tickets?
No, we’ll scan your tickets from your device.
Parking & Transportation
Is parking available?
On site parking is available on-site at Leu Gardens for a fee. You must purchase an on-site parking pass to park at Leu Gardens. Parking passes must be purchased in advance and will not be available for purchase at the event. On-site parking is limited.
Free off-site parking will be available at the Audubon Park School located at 1500 Falcon Dr, Orlando, FL 32803. A complimentary shuttle service will transport guests to and from Leu Gardens. Please arrive early enough to ensure you have plenty of time to park and take the shuttle service to Leu Gardens.
Parking in the surrounding neighborhoods is prohibited. Parking anywhere that’s not designated on-site or off-site parking could result in being towed.
Accessible Parking: There are a limited amount of on-site complimentary accessibility parking spaces that will be provided on a first come first serve basis for vehicles with valid disability parking permits.
Is there a Lyft/Uber drop off location?
The drop off/pick up location will be in front of the Welcome Center at Leu Gardens.
Health & Safety
What are your health & safety guidelines?
Haunting Nights is a nighttime walking experience through Leu Gardens, a dimly lighted, large natural environment that is at times unpaved and includes steps at certain points; and not normally lighted at night. Attendees are urged to wear proper footwear and remain attentive of the ground conditions and their surroundings at all times as they enjoy their walk through the gardens. Guests are encouraged to use flashlights (e.g., mobile phone flashlights or handheld flashlights) while experiencing Haunting Nights for wayfinding, if needed. If you have any concerns or need assistance at any time, please speak to a nearby staff person.
What are your COVID safety protocols?
Please do not attend if you have COVID or are experiencing COVID symptoms. Masks and proof of vaccination will not be required to attend.
Is this event ADA accessible?
Leu Gardens is an accessible facility. However, please be advised that there may be areas of the event in unpaved and/or grassy areas, as well as various ramps throughout the event path. Complimentary wheelchairs are available in the Leu Gardens Welcome Center on a first-come, first-serve basis. Wheelchairs cannot be reserved.
Accessible Parking: There are a limited amount of on-site complimentary accessibility parking spaces that will be provided on a first come first serve basis for vehicles with valid disability parking permits.
I am unwell and unable to attend - can I move my ticket to another date or obtain a refund?
If you are unable to attend the event for any reason, you will not be able to obtain a refund. In order to move your ticket to another date, please submit a customer support form HERE. Requests to change your ticket to another date must be made 24 hours in advance of your originally scheduled time.
Will there be strobe lights?
The event will feature many strong lighting effects, some of which may flicker or strobe.
Contact Us
Who can I contact about partnerships?
I have a question that was not addressed.
If you have any further questions, please complete the customer support form HERE or email support@universe.com.
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